Upon your request, we will send a printable return shipping label. Print the label and affix it on the package, and drop it off at your nearest UPS location.
When our returns department receives the package, you will be notified by email and a refund will be issued within 5 – 7 days.
For items over $100.00, a flat fee of $10 will be charged for returns. For items under $100.00, a flat fee of $5.00 will be charged for returns.
To exchange your merchandise, please email firstname.lastname@example.org with your purchase order number, reason for exchange and which item you would like to exchange to.
Upon your exchange request we will ship your new exchange item immediately.
We will send you a printable return shipping label. Please print the label, affix it on the package, and drop it off at your nearest UPS location. If we do not receive the return package within 14 business days of receiving the printable shipping label, you will be charged for the new shipped item.